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Venezuela? Sanctioned. Adobe users? Banned! Refunds? Denied. - Adobe bans Venezuelan users to comply with US sanctions, no refunds


  • Venezuela? Sanctioned. Adobe users? Banned! Refunds? Denied. - Adobe bans Venezuelan users to comply with US sanctions, no refunds



    BleepingComputer (qoute/media source)



    Adobe is "ceasing all activity with entities and individuals in Venezuela" including cancelling subscriptions to comply with US Sanctions






    Adobe published today a support document saying that the company is deactivating all accounts in Venezuela starting October 28 due to U.S. Government's Executive Order 13884. "The U.S. Government issued Executive Order 13884, the practical effect of which is to prohibit almost all transactions and services between U.S. companies, entities, and individuals in Venezuela. To remain compliant with this order, Adobe is deactivating all accounts in Venezuela," says Adobe. "Executive Order 13884 was issued with no expiration date" Adobe will also not issue any refunds after canceling its Venezuelan customers' subscriptions seeing that "Executive order 13884, orders the cessation of all activity with the entities including no sales, service, support, refunds, credits, etc." The company will no longer provide access to any of its services and software to Venezuelan citizens, and it will also prohibit them from using its free products, as well as block them from making any future purchases. "Under Executive Order 13884, U.S. companies are severely restricted in the business it carries out within Venezuela. As a result, we are ceasing all activity with entities and individuals in Venezuela as well as those who otherwise meet the criteria of Executive Order 13884 or other U.S. sanctions regulations" "We apologize for the inconvenience," Venezuelan customers who will have their accounts deactivated this month have until October 28, 2019, to download any content they might have saved on the platform and stored within their Adobe accounts. Users have also started receiving email notifications regarding Adobe's move to ban the accounts of all its Venezuelan users. According to their letter, users will no longer be able to access their accounts, the online platform, or the company's software or services.


    My Thoughts:

    Just another example of why Software as a Service is a horrible idea, political non-sense affecting use. It doesn't even appear Adobe is providing dispute forms for users who may have be false-positively identified, unlike github. I'm sure Adobe torrents are going to be heavily seeded within the next few weeks.  

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